Personalised communications for the World’s FINEST Hotels

Drive direct bookings. Increase upsells. Answer guest queries instantly. All using cutting-edge technology tailored to luxury hotels and resorts.

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Convert Instagram followers to paying guests

Taylor.ai is a virtual concierge that integrates into your Instagram account to communicate and respond to messages from potential guests. Answer in seconds using AI to convert queries into bookings.

Increase upsells

Anticipate guest needs by recommending personalised upsells of your facilities and services. Suggest reservations to your restaurants and spa appointments, and sell your unique experiences on offer.

Enhance the guest experience

Conversational AI allows guests to digitally experience the same personalised and bespoke touch found in your property before they even check-in. Taylor.ai adopts your brand’s unique voice and tone throughout its communications with guests.